Soft Skills Get the Green Light at B-Schools

The April 7 issue of BusinessWeek reminds job seekers that “soft skills“  are important and valued in the workplace.   (Note:  my search for a link to this story reveals that an expanded version appeared online.)

Business schools, including MIT, Carnegie Mellon, Emory, the University of Virginia and Babson College are offering management communications classes to teach “soft skills,” such as teamwork and leadership.  Courses such as theatre are intended to enhance communication skills, build confidence and foster team building, all important managerial traits.

You can bet that top business schools would not spend their time teaching Shakespeare  if employers weren’t seeking these important job skills.  Don’t overlook your emotional intelligence.  Highlight skills such as communication, teamwork and leadership in your resume and demonstrate how you have been successful using them!

Keppie Careers will help you highlight all of your key skills with a top-notch resume.  We advise, encourage and enlighten job seekers:  www.keppiecareers.com

Solutions for Work Gossip

Did you know that 60% of employees consider gossip their number one pet peeve at work?  This, according to a Randstad USA survey reported in Newsweek’s March 10th issue, Loose Lips Sink Shifts, by Anna Kuchment. 

Kuchment’s article reports that, at one small Chicago firm, the problem was so big that they attacked the issue of office gossip by forcing an employee who says something negative about another person behind his or her back to repeat it to their colleague’s face.  One might imagine that this would stem the tide!

The article acknowledges that some gossip helps employees connect and learn important information that wouldn’t be available to them otherwise.  However, Kuchment offers several tips to keep in mind if gossip is getting out of hand at your office:

Separate the good from the bad.  Venting can be helpful, but mean-spirited bad mouthing is not.

Learn to deflect. Try not to get sucked in to a gossip mill.  If someone makes a nasty comment, stay neutral and consider playing dumb.

Set a time limit. Are layoff rumors running rampant?  Make a point to touch in with a reliable source once a week, but don’t spend the rest of your time spreading unproductive gossip.

Don’t overshare.  Keep personal sharing to a few close friends who will keep your confidence.

Never gossip by e-mail.  A paper trail is dangerous – and hard to deny!  Plus, you never know who might “accidentally” forward your scurrilous e-mail message to the entire office. 

Is the word at work that jobs are in danger?  Can’t stand your gossip-y colleagues?  Keppie Careers will get you ready for your job search!  We’ll write your resume, prep you for interviews and coach you along the way!  www.keppiecareers.com

Soft Skills for Your Job Search

Today’s post is from keppiecareers.com. Visit our Free Resume and Career Advice page for more useful information….

What are “Soft” Skills?

“Soft” skills, otherwise known as emotional intelligence, may make a difference between an employee who can do the job and one who does it well. Soft skills include: leadership, written and verbal communication, problem solving, motivation, interpersonal skills and creativity. Soft skills are transferable to any position; they do not rely on technical abilities. They are not skills typically taught in classrooms. (Although some business school programs are incorporating training in emotional intelligence to give their students a competitive edge.)

Take a look at this soft skills (emotional IQ) test that you can take on line to get a sense of how your skills rate.

Some recruiters believe that soft skills make the difference between the candidate who is hired and the second choice applicant. Employers today seek flexibility, teamwork and integrity. They realize that someone who communicates well and has a strong work ethic makes a good employee. As a result, incorporating these skills on your resume may make the difference between getting an interview and getting passed over.

The key is to incorporate soft skills with specifics that SHOW your abilities. For example:

Before:
Excellent oral and written communication skills.

After:
Wrote and presented successful training sessions to 200 telephone operators, resulting in measurable gains in company’s ordering efficiency.

The first bullet begs the question: Prove it! The “after” bullet leaves no room for doubt: This applicant can communicate verbally (in front of a group) and in writing.

Selected Soft Skills List

approachable
business acumen
charisma
communication
composure
conflict management
creativity
crisis management
critical thinking
decision making
dedication
empathy
energetic
ethical
flexibility
hard working
honesty
humor
ideas
initiative
inspire others
instincts
integrity
interpersonal skills
leadership
listening
management
morale building
motivational
multicultural sensitivity
multi-task
organizational
passionate
personality
planning
poise
problem solving
professional
public speaking
reasoning
research
respect for others
self confident
self-motivated
sensitivity
supervisory
take constructive criticism
team building
team leadership
team player
time management
verbal
visionary
work well under pressure
writing

Keppie Careers suggests incorporating specific soft skills in your resume. Think about the attributes that make you a strong employee, person and friend. Plan to be able to elaborate and describe these skills in an interview.

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Keppie Careers will help you identify your skills and get you on the way to job search success.  From a great resume to step-by-step job hunting assistance – Keppie Careers is here for you! www.keppiecareers.com.